Search Results - Reichheld, Frederick F

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    The loyalty effect: the hidden force behind growth, profits, and lasting value by Reichheld, Frederick F

    Published 1996
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  2. 2
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    El efecto de la lealtad: la fuerza oculta detrás del crecimiento, la rentabilidad y la creación de valor en las empresas by Reichheld, Frederick F

    Published 1996
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