Citação norma APA

Looy, A. v. (2014). Business process maturity: A comparative study on a sample of Business Process Maturity Models (1a. ed.). Springer.

Citação norma Chicago

Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Cham: Springer, 2014.

Citação norma MLA

Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Springer, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.