Looy, A. v. (2014). Business process maturity: A comparative study on a sample of Business Process Maturity Models (1a. ed.). Springer.
Citace podle Chicago (17th ed.)Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Cham: Springer, 2014.
Citace podle MLA (9th ed.)Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Springer, 2014.
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