Looy, A. v. (2014). Business process maturity: A comparative study on a sample of Business Process Maturity Models (1a. ed.). Springer.
Chicago-Zitierstil (17. Ausg.)Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Cham: Springer, 2014.
MLA-Zitierstil (9. Ausg.)Looy, Amy van. Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models. 1a. ed. Springer, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.