Juran, J. M., & Gryna, F. M. (1988). Juran's quality control handbook (4a. ed.). McGraw-Hill.
Cita Chicago (17th ed.)Juran, Joseph M., i Frank M. Gryna. Juran's Quality Control Handbook. 4a. ed. Nueva York: McGraw-Hill, 1988.
Cita MLA (9th ed.)Juran, Joseph M., i Frank M. Gryna. Juran's Quality Control Handbook. 4a. ed. McGraw-Hill, 1988.
Atenció: Aquestes cites poden no estar 100% correctes.