Camp, R. C. (1989). Benchmarking: The search for industry best practices that lead to superior performance. ASQC.
Cita Chicago (17th ed.)Camp, Robert C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. Milwaukee: ASQC, 1989.
Cita MLA (9th ed.)Camp, Robert C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. ASQC, 1989.
Atenció: Aquestes cites poden no estar 100% correctes.