Davenport, T. H. (1993). Process innovation: Reengineering work through information technology. Harvard Business School Press.
Chicago-Zitierstil (17. Ausg.)Davenport, Thomas H. Process Innovation: Reengineering Work Through Information Technology. Boston: Harvard Business School Press, 1993.
MLA-Zitierstil (9. Ausg.)Davenport, Thomas H. Process Innovation: Reengineering Work Through Information Technology. Harvard Business School Press, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.