Cita APA (7th ed.)

Johansson, H. J. (1993). Business process reengineering: Breakpoint strategies for market dominance. John Wiley.

Cita Chicago (17th ed.)

Johansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. Chichester: John Wiley, 1993.

Cita MLA (9th ed.)

Johansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. John Wiley, 1993.