The loyalty effect: the hidden force behind growth, profits, and lasting value
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| Hovedforfatter: | |
|---|---|
| Format: | Bog |
| Sprog: | engelsk |
| Udgivet: |
Boston
Bain
1996
|
| Serier: | Harvard Business School Press
|
| Fag: | |
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| 001 | UCR5942 | ||
| 003 | CL-VaPUC | ||
| 008 | 980403e19960000US |||||||||||||||||eng|d | ||
| 082 | 0 | 4 | |a 658.4 |b REI |2 21 |
| 100 | 0 | |a Reichheld, Frederick F |e author |9 406927 | |
| 245 | 1 | 4 | |a The loyalty effect: the hidden force behind growth, profits, and lasting value |
| 300 | |a 323 p | ||
| 942 | |c BK | ||
| 945 | |d 19980403 00:00:00 |a rleighto | ||
| 260 | |a Boston |b Bain |c 1996 | ||
| 650 | 0 | |a Administración de empresas |9 260833 | |
| 650 | 0 | |a Productividad |9 335972 | |
| 650 | 7 | |a SATISFACCION EN EL TRABAJO |2 CL-VaPUC |9 334792 | |
| 650 | 0 | |a Clientes |9 369499 | |
| 650 | 7 | |a FIDELIDAD |2 CL-VaPUC |9 372664 | |
| 650 | 0 | |a Consumidores |9 315658 | |
| 583 | |a last modification |c 19980403 00:00:00 |k Rodrigo Vera | ||
| 490 | 0 | |a Harvard Business School Press | |
| 999 | |c 268282 |d 268280 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_400000000000000_REI_1996 |7 0 |8 A |9 301290 |a BIBING |b BIBING |d 2019-11-20 |i 3406768 |o 658.4 REI 1996 |p 3406768 |r 2025-01-20 |w 2019-11-20 |y BK |k EII | ||