Gross, D., & Harris, C. M. (1974). Fundamentals of queueing theory. John Wiley and Sons.
Cita Chicago (17th ed.)Gross, Donald, i Carl M. Harris. Fundamentals of Queueing Theory. Nueva York: John Wiley and Sons, 1974.
Cita MLA (9th ed.)Gross, Donald, i Carl M. Harris. Fundamentals of Queueing Theory. John Wiley and Sons, 1974.
Atenció: Aquestes cites poden no estar 100% correctes.