rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Customer service: career succes through customer satisfaction
  name:
    name part: Timm, Paul R
    role:
      role term: creator
    role:
      role term: author
  type of resource: text
  origin info:
    place:
      place term: US
    place:
      place term: Upper Saddle River
    publisher: Prentice Hall
    date issued: 1998
    issuance: monographic
  language:
    language term: eng
  physical description:
    extent: 215 p
  note: last modification 20130317 12:20:35 Rodrigo Vera
  subject:
    topic: Administración de empresas
  subject:
    topic: SERVICIOS AL CLIENTE
  subject:
    topic: Control de calidad
  subject:
    topic: Marketing
  subject:
    topic: Clientes
  subject:
    topic: Negocios
  subject:
    topic: ESTUDIO DE MERCADO
  classification: 658.812 TIM
  record info:
    record creation date: 990128
    record identifier: UCP0107