Wing, M. J. (1997). The Arthur Andersen guide to talking with your customers: What they will tell you about your business, when you ask the right questions. Upstart Publishing Company.
Citación estilo ChicagoWing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business, When You Ask the Right Questions. Chicago: Upstart Publishing Company, 1997.
Cita MLAWing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business, When You Ask the Right Questions. Upstart Publishing Company, 1997.
Warning: These citations may not always be 100% accurate.