Wing, M. J. (1997). The Arthur Andersen guide to talking with your customers: What they will tell you about your business, when you ask the right questions. Upstart Publishing Company.
Chicago Style (17th ed.) CitationWing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business, When You Ask the Right Questions. Chicago: Upstart Publishing Company, 1997.
MLA引文Wing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business, When You Ask the Right Questions. Upstart Publishing Company, 1997.
警告:這些引文格式不一定是100%准確.