Cita APA (7a ed.)

Franken, P., König, D., Arndt, U., & Schmidt, V. (1982). Queues and point processes. John Wiley and Sons.

Cita Chicago Style (17a ed.)

Franken, Peter, Dieter König, Ursula Arndt, y Volker Schmidt. Queues and Point Processes. Chichester: John Wiley and Sons, 1982.

Cita MLA (9a ed.)

Franken, Peter, et al. Queues and Point Processes. John Wiley and Sons, 1982.