Calidad: definirla, medirla y gestionarla

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Ngā kaituhi matua: Ribera, Jaume (Author), Rodríguez Badal, Miguel A (Author), Roure, Juan B (Author)
Hōputu: Pukapuka
Reo:Pāniora
I whakaputaina: Barcelona Folio 1997
Rangatū:Biblioteca IESE de Gestión de Empresas
Ngā marau:
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!