Ballou, R. H. (1999). Business logistics management: Planning, organizing, and controlling the supply chain (4a. ed.). Prentice Hall.
Cita Chicago (17th ed.)Ballou, Ronald H. Business Logistics Management: Planning, Organizing, and Controlling the Supply Chain. 4a. ed. Upper Saddle River: Prentice Hall, 1999.
Cita MLA (9th ed.)Ballou, Ronald H. Business Logistics Management: Planning, Organizing, and Controlling the Supply Chain. 4a. ed. Prentice Hall, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.