Helgesen, M., & Brown, S. (1995). Active listening: Introducing skills for understanding, student's book. Cambridge University.
Citação norma ChicagoHelgesen, Marc, and Steven Brown. Active Listening: Introducing Skills for Understanding, Student's Book. Nueva York: Cambridge University, 1995.
Citação norma MLAHelgesen, Marc, and Steven Brown. Active Listening: Introducing Skills for Understanding, Student's Book. Cambridge University, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.