Citazione Stile APA (7a Edizione)

Zikmund, W. G., & D'Amico, M. (2001). Marketing: Creating and keeping customers in an e-commerce world (7a. ed.). Thomson Learning.

Citazione stile Chigago Style (17a edizione)

Zikmund, William G., e Michael D'Amico. Marketing: Creating and Keeping Customers in an E-commerce World. 7a. ed. Stamford: Thomson Learning, 2001.

Citatione MLA (9a ed.)

Zikmund, William G., e Michael D'Amico. Marketing: Creating and Keeping Customers in an E-commerce World. 7a. ed. Thomson Learning, 2001.