Tissen, R., Andriessen, D., & Deprez, F. L. (1998). Value-based knowledge management: Creating the 21st century company: knowledge intensive, people rich. Addison-Wesley Longman.
Citação norma ChicagoTissen, René, Daniel Andriessen, and Frank Lekanne Deprez. Value-based Knowledge Management: Creating the 21st Century Company: Knowledge Intensive, People Rich. Amsterdam: Addison-Wesley Longman, 1998.
Citação norma MLATissen, René, et al. Value-based Knowledge Management: Creating the 21st Century Company: Knowledge Intensive, People Rich. Addison-Wesley Longman, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.