Lewicki, R. J., Hiam, A., & Olander, K. W. (1996). Think before you speak: The complete guide to strategic negotiation. John Wiley.
Cita Chicago (17th ed.)Lewicki, Roy J., Alexander Hiam, i Karen Wise Olander. Think Before You Speak: The Complete Guide to Strategic Negotiation. Nueva York: John Wiley, 1996.
Cita MLA (9th ed.)Lewicki, Roy J., et al. Think Before You Speak: The Complete Guide to Strategic Negotiation. John Wiley, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.