Ammerman, M. (1998). The root cause analysis handbook: A simplified approach to identifying, correcting, and reporting workplace errors. Productivity.
Chicagoスタイル(17版)引用形式Ammerman, Max. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. s.l: Productivity, 1998.
MLA(9版)引用形式Ammerman, Max. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. Productivity, 1998.
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