Ammerman, M. (1998). The root cause analysis handbook: A simplified approach to identifying, correcting, and reporting workplace errors. Productivity.
Chicago-Zitierstil (17. Ausg.)Ammerman, Max. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. s.l: Productivity, 1998.
MLA-Zitierstil (9. Ausg.)Ammerman, Max. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. Productivity, 1998.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.