Cita APA (7th ed.)

Sharp, A., & McDermott, P. (2001). Workflow modeling: Tools for process improvement and application development. Artech House.

Cita Chicago (17th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Norwood: Artech House, 2001.

Cita MLA (9th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Artech House, 2001.