Sharp, A., & McDermott, P. (2001). Workflow modeling: Tools for process improvement and application development. Artech House.
Citace podle Chicago (17th ed.)Sharp, Alec, a Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Norwood: Artech House, 2001.
Citace podle MLA (9th ed.)Sharp, Alec, a Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Artech House, 2001.
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