Jackson, M. H. (2001). Problem frames: Analysing and structuring software development problems. Pearson Education.
Citação norma ChicagoJackson, Michael H. Problem Frames: Analysing and Structuring Software Development Problems. Londres: Pearson Education, 2001.
Citação norma MLAJackson, Michael H. Problem Frames: Analysing and Structuring Software Development Problems. Pearson Education, 2001.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.