Business process change: a manager's guide to improving, redesigning, and automating processes

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• Business process change: a guide for business managers and BPM and six sigma professionals
  door: Harmon, Paul
  Gepubliceerd in: (2007)
• Workflow modeling: tools for process improvement and application development
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  Gepubliceerd in: (2001)
• Workflow Modeling: Tools for Process Improvement and Applications Development
  door: Sharp, Alec, et al.
  Gepubliceerd in: (2009)
• Business process management: a practical guide
  door: Khan, Rashid N
  Gepubliceerd in: (2004)
• IT doesn't matter-business processes do: a critical analysis of Nicholas Carr's I.T. article in the Harvard Business Review
  door: Smith, Howard, et al.
  Gepubliceerd in: (2003)