Smith, H., & Fingar, P. (2003). IT doesn't matter-business processes do: A critical analysis of Nicholas Carr's I.T. article in the Harvard Business Review (1a. ed.). Meghan-Kiffer.
Cita Chicago (17th ed.)Smith, Howard, i Peter Fingar. IT Doesn't Matter-business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review. 1a. ed. Tampa: Meghan-Kiffer, 2003.
Cita MLA (9th ed.)Smith, Howard, i Peter Fingar. IT Doesn't Matter-business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review. 1a. ed. Meghan-Kiffer, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.