Cita APA (7th ed.)

Kubeck, L. C. (1995). Techniques for business process redesign: Tying it all together. John Wiley.

Cita Chicago (17th ed.)

Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. Nueva York: John Wiley, 1995.

Cita MLA (9th ed.)

Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. John Wiley, 1995.