Kubeck, L. C. (1995). Techniques for business process redesign: Tying it all together. John Wiley.
Citazione stile Chigago Style (17a edizione)Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. Nueva York: John Wiley, 1995.
Citatione MLA (9a ed.)Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. John Wiley, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.