Kubeck, L. C. (1995). Techniques for business process redesign: Tying it all together. John Wiley.
Tohutoru Kātū Chicago (17th ed.)Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. Nueva York: John Wiley, 1995.
Tohutoro MLA (9th ed.)Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. John Wiley, 1995.
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