Cita APA (7th ed.)

Laguna, M., & Marklund, J. (2005). Business process modelling, simulation, and design (1a. ed.). Pearson Education.

Cita Chicago (17th ed.)

Laguna, Manuel, i Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Upper Saddle River: Pearson Education, 2005.

Cita MLA (9th ed.)

Laguna, Manuel, i Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Pearson Education, 2005.