Laguna, M., & Marklund, J. (2005). Business process modelling, simulation, and design (1a. ed.). Pearson Education.
Citace podle Chicago (17th ed.)Laguna, Manuel, a Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Upper Saddle River: Pearson Education, 2005.
Citace podle MLA (9th ed.)Laguna, Manuel, a Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Pearson Education, 2005.
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