APA (7th ed.) Zitazioa

Laguna, M., & Marklund, J. (2005). Business process modelling, simulation, and design (1a. ed.). Pearson Education.

Chicago Style (17th ed.) Zitazioa

Laguna, Manuel, eta Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Upper Saddle River: Pearson Education, 2005.

MLA (9th ed.) Zitazioa

Laguna, Manuel, eta Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Pearson Education, 2005.