Cita APA

Laguna, M., & Marklund, J. (2005). Business process modelling, simulation, and design (1a. ed.). Pearson Education.

Citación estilo Chicago

Laguna, Manuel, and Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Upper Saddle River: Pearson Education, 2005.

Cita MLA

Laguna, Manuel, and Johan Marklund. Business Process Modelling, Simulation, and Design. 1a. ed. Pearson Education, 2005.