APA-Zitierstil (7. Ausg.)

Jackson, M. H., & Twaddle, G. (1997). Business process implementation building workflow systems (1a. ed.). ACM.

Chicago-Zitierstil (17. Ausg.)

Jackson, Michael H., und Graham Twaddle. Business Process Implementation Building Workflow Systems. 1a. ed. Harlow: ACM, 1997.

MLA-Zitierstil (9. Ausg.)

Jackson, Michael H., und Graham Twaddle. Business Process Implementation Building Workflow Systems. 1a. ed. ACM, 1997.