APA (7th ed.) Zitazioa

Jackson, M. H., & Twaddle, G. (1997). Business process implementation building workflow systems (1a. ed.). ACM.

Chicago Style (17th ed.) Zitazioa

Jackson, Michael H., eta Graham Twaddle. Business Process Implementation Building Workflow Systems. 1a. ed. Harlow: ACM, 1997.

MLA (9th ed.) Zitazioa

Jackson, Michael H., eta Graham Twaddle. Business Process Implementation Building Workflow Systems. 1a. ed. ACM, 1997.