APA (7th ed.) Citation

Havey, M. (2005). Essential business process modeling. O'Reilly Media.

Chicago Style (17th ed.) Citation

Havey, Michael. Essential Business Process Modeling. Sebastopol: O'Reilly Media, 2005.

MLA (9th ed.) Citation

Havey, Michael. Essential Business Process Modeling. O'Reilly Media, 2005.