Madison, D. (2005). Process mapping, process improvement, and process management: A practical guide for enhancing work and information flow. Paton.
Citazione stile Chigago Style (17a edizione)Madison, Dan. Process Mapping, Process Improvement, and Process Management: A Practical Guide for Enhancing Work and Information Flow. Los Angeles: Paton, 2005.
Citatione MLA (9a ed.)Madison, Dan. Process Mapping, Process Improvement, and Process Management: A Practical Guide for Enhancing Work and Information Flow. Paton, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.