Khan, R. N. (2004). Business process management: A practical guide (1a. ed.). Megan-Kiffer.
Chicago Style (17th ed.) ZitazioaKhan, Rashid N. Business Process Management: A Practical Guide. 1a. ed. Tampa: Megan-Kiffer, 2004.
MLA (9th ed.) ZitazioaKhan, Rashid N. Business Process Management: A Practical Guide. 1a. ed. Megan-Kiffer, 2004.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.