Cita APA (7th ed.)

Khan, R. N. (2004). Business process management: A practical guide (1a. ed.). Megan-Kiffer.

Cita Chicago (17th ed.)

Khan, Rashid N. Business Process Management: A Practical Guide. 1a. ed. Tampa: Megan-Kiffer, 2004.

Cita MLA (9th ed.)

Khan, Rashid N. Business Process Management: A Practical Guide. 1a. ed. Megan-Kiffer, 2004.