APA (7th ed.) Citation

Lofts, N. (2002). Process visualization. An exucutive guide to business progress design. John Wiley.

Chicago Style (17th ed.) Citation

Lofts, Norman. Process Visualization. An Exucutive Guide to Business Progress Design. Ottawa: John Wiley, 2002.

MLA (9th ed.) Citation

Lofts, Norman. Process Visualization. An Exucutive Guide to Business Progress Design. John Wiley, 2002.