Cita APA (7a ed.)

Tideman, B. (2004). Busines process redesign. lansa Publishing.

Cita Chicago Style (17a ed.)

Tideman, Bruno. Busines Process Redesign. Leiden: lansa Publishing, 2004.

Cita MLA (9a ed.)

Tideman, Bruno. Busines Process Redesign. lansa Publishing, 2004.