APA (7th ed.) Zitazioa

Tideman, B. (2004). Busines process redesign. lansa Publishing.

Chicago Style (17th ed.) Zitazioa

Tideman, Bruno. Busines Process Redesign. Leiden: lansa Publishing, 2004.

MLA (9th ed.) Zitazioa

Tideman, Bruno. Busines Process Redesign. lansa Publishing, 2004.