Tideman, B. (2004). Busines process redesign. lansa Publishing.
Chicagoスタイル(17版)引用形式Tideman, Bruno. Busines Process Redesign. Leiden: lansa Publishing, 2004.
MLA(9版)引用形式Tideman, Bruno. Busines Process Redesign. lansa Publishing, 2004.
警告: この引用は必ずしも正確ではありません.