Chase, R. B., Aquilano, N. J., & Jacobs, F. R. (1998). Production and operations management: Manufacturing and services (8a. ed.). McGraw-Hill.

Chase, Richard B., Nicholas J. Aquilano, and F. Robert Jacobs. Production and Operations Management: Manufacturing and Services. 8a. ed. Boston: McGraw-Hill, 1998.

Chase, Richard B., et al. Production and Operations Management: Manufacturing and Services. 8a. ed. McGraw-Hill, 1998.