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Business process management and the balanced scorecard. Using processes as strategic drivers

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Bibliographic Details
Main Author:	Smith, Ralph F (Author)
Format:	Book
Language:	English
Published:	Hoboken John Wiley and Sons 2007
Subjects:	Cambio organizacional INNOVACIONES TECNOLOGICAS Toma de decisiones Investigación de operaciones Administración de empresas Planificación estratégica
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