Business process management and the balanced scorecard. Using processes as strategic drivers

Ижил төстэй зүйлс

• Business process management: a practical guide
  -н: Khan, Rashid N
  Хэвлэсэн: (2004)
• Essential business process modeling
  -н: Havey, Michael
  Хэвлэсэн: (2005)
• Information technology: strategic decision making for managers
  -н: Lucas, Henry C.
  Хэвлэсэн: (2005)
• Process mapping, process improvement, and process management: a practical guide for enhancing work and information flow
  -н: Madison, Dan
  Хэвлэсэн: (2005)
• Business process change: a business process management guide for managers and process professionals
  -н: Harmon, Paul
  Хэвлэсэн: (2014)