Business process management and the balanced scorecard. Using processes as strategic drivers

類似資料

• Business process management: a practical guide
  著者:: Khan, Rashid N
  出版事項: (2004)
• Essential business process modeling
  著者:: Havey, Michael
  出版事項: (2005)
• Information technology: strategic decision making for managers
  著者:: Lucas, Henry C.
  出版事項: (2005)
• Process mapping, process improvement, and process management: a practical guide for enhancing work and information flow
  著者:: Madison, Dan
  出版事項: (2005)
• Business process change: a business process management guide for managers and process professionals
  著者:: Harmon, Paul
  出版事項: (2014)