Cita APA (7th ed.)

Sharp, A., & McDermott, P. (2009). Workflow Modeling: Tools for Process Improvement and Applications Development (2a. ed.). Artech House.

Cita Chicago (17th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2a. ed. Norwood: Artech House, 2009.

Cita MLA (9th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2a. ed. Artech House, 2009.