Holt, J. (2009). A pragmatic guide to Business Process Modelling (2a. ed.). BCS.
Chicago Style (17th ed.) CitationHolt, Jon. A Pragmatic Guide to Business Process Modelling. 2a. ed. Londres: BCS, 2009.
MLA (9th ed.) CitationHolt, Jon. A Pragmatic Guide to Business Process Modelling. 2a. ed. BCS, 2009.
Warning: These citations may not always be 100% accurate.