Cita APA (7th ed.)

Holt, J. (2009). A pragmatic guide to Business Process Modelling (2a. ed.). BCS.

Cita Chicago (17th ed.)

Holt, Jon. A Pragmatic Guide to Business Process Modelling. 2a. ed. Londres: BCS, 2009.

Cita MLA (9th ed.)

Holt, Jon. A Pragmatic Guide to Business Process Modelling. 2a. ed. BCS, 2009.